Frustration―Not All Pain Is Created Equal

Frustration―Not All Pain Is Created Equal

RushHourWithLicPlate

An Actionable Definition for “Frustration”

Frustration is when …

Someone has a very important goal that needs to be achieved, or task that needs to be accomplished.  But there is one or more barrier(s) to them achieving their goal which they feel is out of their control.  This results in a combination of helplessness and anger, which we recognize as frustration.

So how do you act on this?  You should set out to understand your customers’ specific goals.  You also want to find out what they see as barriers to achieving those goals.  Eventually, you want to provide a solution that eliminates any feelings of helplessness and instead makes them feel empowered.  We will touch on learning about goals and barriers in this blog post, and save empowerment (and it’s actionable definition) for a later post.

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Cane Creek Chooses SolidWorks to Optimize Design

Cane Creek Chooses SolidWorks to Optimize Design

If you’re a dedicated cyclist, you’re familiar with Cane Creek Cycling Components, famous for its headsets. If you are not, like me, you have no idea where to find the headset on your bike. So I did some research. According to Wikipedia, it’s the “set of components on a bicycle that provides a rotatable interface between the bicycle fork and the bicycle frame.” Sounds like a crucial part.

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Even the CEO has to study for the CSWP test

Even the CEO has to study for the CSWP test

One evening at SolidWorks World 2011 I was having a conversation with Matt Lorono, who manages the  SolidWorks Legion blog. During our talk, Matt brought up the topic of certification, and asked if I had already earned my Certified SolidWorks Professional (CSWP) certification. I had to admit that I hadn’t, but promised Matt that I would have it by SolidWorks World 2012.

SolidWorks CSWP logoEarly last month, I started working toward meeting that goal, and thought that some of you might be interested in following me through the process. So over the next few months, I plan to post occasional updates letting everyone know how things are going. First, some background.

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National Pi Day: A True Holiday for Engineers

National Pi Day: A True Holiday for Engineers

So I’ve just found out it's National Pi Day here in the States because they write today's date as 3/14 rather than 14/3. I guess that means Pi Day back in Europe should be July 22nd (22/7).  It's a somewhat serendipitous event, as I'm analyzing an assembly which is a mass of screw thread, spheres and cyclic mechanism.  When you stop and think about it, pretty much the whole of engineering is built upon that two-letter constant. 

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