CEOs perspective: an update on the recovery in Japan

Last month, I went on a week-long trip to Japan. This was the first trip I have made to the country since the earthquake and tsunami earlier in the year, and I was particularly interested in seeing how our customers and reseller partners were doing.

On the flight over, I noticed that only 2/3 of the seats in the airplane were occupied. I have been to Japan many times in my years at SolidWorks, and have never seen a plane that was less than full. However, one of the flight attendants told me that only a month earlier, most flights were only 1/3 full, and that they have been seeing a noticeable improvement in travel to and from Japan. So that gave me some small bit of hope.

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Reporting back from the SolidWorks Executive Forum in Minneapolis

Reporting back from the SolidWorks Executive Forum in Minneapolis

I had the opportunity to sit in on one of our Executive Forum gatherings in Minneapolis recently.  Despite unseasonal heat for Minneapolis, approximately 30 customers from our largest accounts in the area joined us for the day at the Walker Art center downtown.

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If you’re not familiar with them, the Executive Forums are a fairly new program started last year and sponsored entirely by SolidWorks.  They’re geared more toward managers than the power users who normally attend SolidWorks User Group meetings.  The sessions are small, informal, and provide attendees an opportunity to hear the SolidWorks strategy as well as network with peers and exchange best practices (two users from Trail King in South Dakota earned the honor of having driven the farthest with a 4.5 hour road trip).  Customers present as well – rather than a case study on WHY they picked SolidWorks, they talk about HOW they’re using SolidWorks products.  For the SolidWorks employees in the audience, this is the best part.

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