SOLIDWORKS ‘White Glaze’ Project Revealed!

Attention Ladies and Gentlemen, Boys and Girls,

SOLIDWORKS Development continues to make major improvements for our user base and have made tremendous strides to improve our stability!

Most readers most likely have encountered “SolidWorks 2018 is not responding” message before:

We’ve drafted posts about this before ( but I am excited to announce an excellent improvement to the user experience.

For those who have already installed SOLIDWORKS 2019 you might be already familiar with the new functionality. What you may be unaware of however is this can now be enabled in SOLIDWORKS 2018 SP5!

In SOLIDWORKS 2019, we created a project to have our own “not responding” mechanism and better inform our users of what is going on behind the scenes.

If you have ever saved a large dataset or chosen to rebuild a part or assembly with a large number of features you might have encountered the “not responding” in the past and wondered “Is SOLIDWORKS still working?!”

The new dialogue box eliminates the suspense! The dialogue indicates what operation SOLIDWORKS is currently working on and still provides the familiar “Wait for the command to finish” or “Close SOLIDWORKS” options so users can make better-informed choices.

This function is native function for SOLIDWORKS 2019 onward and as mentioned above can be enabled in SOLIDWORKS 2018 SP5 by choosing “Show the ‘busy’ dialogue when Windows detects the SOLIDWORKS is non-responsive (requires SOLIDWORKS restart)” found under Tools > Options > System Options > General.

Additionally, if you are a system administrator and would like to enable this new function on all your systems running SOLIDWORKS 2018 SP5, this new option is controlled by the registry key “Enable Custom Busy Dialog” located under: HKEY_CURRENT_USER\Software\Solidworks\SOLIDWORKS 2018\General.

Thank you to our Development team for continuing to improve our user experience!

Mark Johnson |  SOLIDWORKS Escalation Manager, Americas
Dassault Systèmes SolidWorks Corp.


Mark Johnson

Mark Johnson

Expert Technical Support Engineer, Escalation Manager for the Americas at SOLIDWORKS
Mark Johnson is the SOLIDWORKS Escalation Manager for the Americas. He also has resolved the highest number of technical support cases in SOLIDWORKS support history – over 45,000! This experience gives him a unique perspective which he leverages to train our VAR community and take part in the SOLIDWORKS Development process to improve overall customer experience. Mark also hosts and organizes the SOLIDWORKS World AE Workshop for the past 10 years and The VAR Performance Tuning Workshops (VPTW) at company HQ.
Mark Johnson
Mark Johnson
Mark Johnson

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