What is the Customer Portal and My.SolidWorks.com?

Do you spend hours searching Google and asking your colleagues how to fix your designs or use certain functions in SOLIDWORKS? Do you want to work smarter and more efficiently rather than wasting time on figuring out functionality? Sign up for the Customer Portal and My.SolidWorks.com – your gateway to the SOLIDWORKS Knowledge Base and the SOLIDWORKS community.

Your SOLIDWORKS Customer Portal account gives you 24/7 access to tools such as the SOLIDWORKS Forum, which enables you to connect with other engineers and SOLIDWORKS thought leaders in the community. In the SOLIDWORKS Forums, you can share ideas about designs and learn how to design better products. If you have an issue with the software or your design process, you can create a thread in the forum and get the conversation started or you can take a look to see if others have experienced similar problems.

The SOLIDWORKS Customer Portal Dashboard

With SOLIDWORKS Subscription Services you will also get added capabilities within the Customer Portal, including software updates and technical resources supplied by a global network of our SOLIDWORKS-authorized value-added resellers (VARs). If you find a bug or need an enhancement in the software, you can submit a Service Request through your reseller. Once it has been processed as a Software Performance Report it can be seen in the Customer Portal. Dive into the SOLIDWORKS Knowledge Base to learn valuable SOLIDWORKS tips and tricks so that you can leverage the full power of the software. The Knowledge Base includes numerous white papers, videos, and case studies which you can reference to get more ideas on innovating and optimizing your designs and models. Subscription Services also allow you to download the latest version of the software without paying an additional cost for a newer license.

My.SolidWorks is another tool which you can access with your Customer Portal account enabling you to search through an entire library of SOLIDWORKS content that is tailored to your needs and interests.