{"id":18411,"date":"2017-10-11T04:20:54","date_gmt":"2017-10-11T08:20:54","guid":{"rendered":"https:\/\/blogs.solidworks.com\/tech\/?p=18411"},"modified":"2017-10-11T04:20:54","modified_gmt":"2017-10-11T08:20:54","slug":"solidworks-support-monthly-news-october-2017","status":"publish","type":"post","link":"https:\/\/blogs.solidworks.com\/tech\/2017\/10\/solidworks-support-monthly-news-october-2017.html","title":{"rendered":"SOLIDWORKS Support Monthly News \u2013 October 2017"},"content":{"rendered":"<p>Hello to all,<\/p>\n<p>Welcome to this new edition of the SOLIDWORKS Support Monthly News, coauthored by members of the SOLIDWORKS Technical Support teams worldwide.<\/p>\n<h1>SOLIDWORKS 2018 can tell you when an available hotfix or service pack solves a crash you came across<\/h1>\n<p><em>By Cyril Gauvrit &amp; Julien Boissat<br \/>\n<\/em><\/p>\n<p>With SOLIDWORKS 2018, you can <strong>Check for solutions when SOLIDWORKS crashes<\/strong>, a new option available in \u2018Options &gt; System Option\u2019.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18412\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image1.png\" alt=\"\" width=\"804\" height=\"661\" srcset=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image1.png 804w, https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image1-300x247.png 300w, https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image1-768x631.png 768w, https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image1-615x506.png 615w, https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image1-728x599.png 728w\" sizes=\"auto, (max-width: 804px) 100vw, 804px\" \/><\/p>\n<p>When enabled, SOLIDWORKS will make sure you never miss out on an available solution to your crash. How so? When it unexpectedly quits, SOLIDWORKS compares the type of crash with similar crashes that the SOLIDWORKS R&amp;D team has already fixed, either in a later service pack or through a Hotfix.<\/p>\n<p>The <strong>SOLIDWORKS Error Report<\/strong> dialog box has been redesigned in order to be more actionable when you just experienced a crash. If a fix is available, a <strong>medikit<\/strong> icon will appear in a section with green background to inform you how to benefit for the fix:<\/p>\n<ul>\n<li>If the fix is available in a service pack:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18413\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image2.png\" alt=\"\" width=\"565\" height=\"210\" srcset=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image2.png 565w, https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image2-300x112.png 300w\" sizes=\"auto, (max-width: 565px) 100vw, 565px\" \/><\/p>\n<ul>\n<li>If the fix is available in a Hotfix :<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18414\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image3.png\" alt=\"\" width=\"565\" height=\"210\" srcset=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image3.png 565w, https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Solution-to-SOLIDWORKS-crashes-image3-300x112.png 300w\" sizes=\"auto, (max-width: 565px) 100vw, 565px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Your feedback and your awareness are two important factors, this is why we encourage you to take part to both <strong>SOLIDWORKS Customer Experience Improvement Program<\/strong> and the <strong>Check for solutions when SOLIDWORKS crashes<\/strong>.<\/p>\n<div><\/div>\n<div>\n<h1>Simulation Step-Up Series<\/h1>\n<p><a href=\"https:\/\/blogs.solidworks.com\/tech\/2017\/09\/solidworks-support-monthly-news-september-2017.html\" target=\"_blank\" rel=\"noopener noreferrer\">Last month<\/a>, Brian discussed the topic of <strong><span id=\"eow-title\" class=\"watch-title\" dir=\"ltr\" title=\"SOLIDWORKS Simulation Step-Up Series: Linear Static Productivity\">Linear Static Productivity<\/span><\/strong>. This month, Brian comes back to talk about <strong><span id=\"eow-title\" class=\"watch-title\" dir=\"ltr\" title=\"SOLIDWORKS Simulation Step-Up Series: Linear Static Productivity\">Shell strategies<\/span><\/strong><span id=\"eow-title\" class=\"watch-title\" dir=\"ltr\" title=\"SOLIDWORKS Simulation Step-Up Series: Contact Modeling Part 1\"><\/span>.<\/p>\n<p>Part 1:<\/p>\n<div class=\"video-container\">\n<div class=\"entry-content-asset\"><iframe loading=\"lazy\" width=\"1140\" height=\"641\" src=\"https:\/\/www.youtube.com\/embed\/WzK88AS9QtM?feature=oembed\" frameborder=\"0\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>Part 2:<\/p>\n<div class=\"video-container\">\n<div class=\"entry-content-asset\"><iframe loading=\"lazy\" width=\"1140\" height=\"641\" src=\"https:\/\/www.youtube.com\/embed\/hhGdFBje1Uc?feature=oembed\" frameborder=\"0\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>Next month, Omar will discuss the topic of <strong>Productivity Tools<\/strong><span id=\"eow-title\" class=\"watch-title\" dir=\"ltr\" title=\"SOLIDWORKS Simulation Step-Up Series: Contact Modeling Part 1\">.<\/span><\/p>\n<h1>Noteworthy Solutions from the SOLIDWORKS Knowledge Base<\/h1>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-408\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Screen-capture3.png\" alt=\"icon - SW\" width=\"16\" height=\"16\" \/> Is Microsoft\u00ae .NET Framework 4.7 compatible with SOLIDWORKS\u00ae 2017?<br \/>\n<\/b>SOLIDWORKS\u00ae 2017 is tested for compatibility with Microsoft\u00ae .NET Framework 4.5.2.<br \/>\nMicrosoft provides the .NET Framework 4.7 version as an update to version 4.5.2.<br \/>\nIt is an expectation that version 4.7 is backwards compatible with installations that require .NET Framework 4.5.2. Microsoft is responsible for backwards compatibility.<br \/>\nFrom Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-6JDDXSV\" target=\"_blank\" rel=\"noopener noreferrer\">S-073227<\/a>.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-405\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Screen-capture1.png\" alt=\"Icon - EPDM\" width=\"16\" height=\"16\" \/> When I attempt to check SOLIDWORKS\u00ae files in to a SOLIDWORKS PDM vault, why do I see an error that states &#8216;An invalid pointer was supplied to the method&#8217;?<br \/>\n<\/b>If you see this error message along with a client log error message similar to the following, it indicates that the \u2018SWDocumentMgr\u2019 dll&#8217;s are not registered properly on the system performing the check in.<br \/>\nFor a resolution of this problem, see Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-6SOQPM5\" target=\"_blank\" rel=\"noopener noreferrer\">S-073437<\/a>.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-410\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Screen-capture4.png\" alt=\"\" width=\"16\" height=\"16\" \/>\u00a0For SOLIDWORKS\u00ae Simulation, how do I use a SOLIDWORKS\u00ae Rx file to identify the \u2018License Order\u2019 for a SolidNetWork License (SNL) client?<br \/>\n<\/b>To identify the \u2018License Order\u2019 for a SolidNetWork License (SNL) client using a SOLIDWORKS\u00ae Rx file, follow the steps in Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-6O4P3QQ\" target=\"_blank\" rel=\"noopener noreferrer\">S-073340<\/a>.<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4454\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Motion-Icon.png\" alt=\"\" width=\"16\" height=\"16\" \/><\/strong> <strong>In SOLIDWORKS\u00ae Motion, is it possible to use an \u2018Action &amp; reaction\u2019 force expression to approximate the behavior of a nonlinear damper with a non-integer exponent?<br \/>\n<\/strong>It is possible to use an \u2018Action &amp; reaction\u2019 force expression to approximate the behavior of a nonlinear damper with a non-integer exponent. For an example, download and extract the ZIP file attached to Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-6L89D1X\" target=\"_blank\" rel=\"noopener noreferrer\">S-073284<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-639\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/4\/Flow-Simulation-icon.png\" alt=\"\" width=\"16\" height=\"16\" \/> <strong>In SOLIDWORKS\u00ae Flow Simulation, how do I calculate the efficiency of a turbine?<br \/>\n<\/strong>You can use SOLIDWORKS\u00ae Flow Simulation to calculate the efficiency of a turbine or a pump by using an equation goal. Follow the methodology explained in Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-6KN0DJX\" target=\"_blank\" rel=\"noopener noreferrer\">S-073260<\/a>.<\/p>\n<hr \/>\n<\/div>\n<div>\n<p style=\"text-align: left\">That\u2019s it for this month. Thanks for reading this edition of SOLIDWORKS Support News. If you need additional help with these issues or any others, please contact your SOLIDWORKS Value Added Reseller.<\/p>\n<p style=\"text-align: left\">Also, comments and suggestions are welcome. You can enter them below.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Hello to all, Welcome to this new edition of the SOLIDWORKS Support Monthly News, coauthored by members of the SOLIDWORKS Technical Support teams worldwide. SOLIDWORKS 2018 can tell you when an available hotfix or service pack solves a crash you<\/p>\n... <a href=\"https:\/\/blogs.solidworks.com\/tech\/2017\/10\/solidworks-support-monthly-news-october-2017.html\">Continued<\/a>","protected":false},"author":118,"featured_media":6787,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[497,34,35],"tags":[2179,1323,291,2180,1188],"class_list":["post-18411","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solidworks-support-monthly-news","category-support","category-tips-tricks","tag-crash","tag-hotfix","tag-simulation","tag-solution","tag-step-up-series"],"acf":[],"_links":{"self":[{"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/posts\/18411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/comments?post=18411"}],"version-history":[{"count":2,"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/posts\/18411\/revisions"}],"predecessor-version":[{"id":18416,"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/posts\/18411\/revisions\/18416"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/media\/6787"}],"wp:attachment":[{"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/media?parent=18411"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/categories?post=18411"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.solidworks.com\/tech\/wp-json\/wp\/v2\/tags?post=18411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}