{"id":37035,"date":"2018-04-23T08:00:53","date_gmt":"2018-04-23T12:00:53","guid":{"rendered":"https:\/\/blogs.solidworks.com\/solidworksblog\/?p=37035"},"modified":"2018-04-20T12:27:38","modified_gmt":"2018-04-20T16:27:38","slug":"turn-your-solidworks-hack-into-a-key-feature-with-enhancement-requests","status":"publish","type":"post","link":"https:\/\/blogs.solidworks.com\/solidworksblog\/2018\/04\/turn-your-solidworks-hack-into-a-key-feature-with-enhancement-requests.html","title":{"rendered":"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When you are dealing with such a complex and function rich software like SOLIDWORKS, it&#8217;s easy for a few hidden features to slip through the cracks. Although some of these offer only minor help to your day-to-day design work, some of them can have a major impact both now and in the future. One of these hidden gems many overlook is called the Enhancement Request.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maybe you have created your own hotkey that takes a 10-step process down to one and you wanted to share it with the world? How about some strange functionality that you have crafted up that could be useful to the SOLIDWORKS design community?<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><span style=\"background-color: transparent;\">Whatever the case may be, you can use the enhancement request process to increase its visibility in the community, sometimes even to the point that it is added as an actual feature to a future version of SOLIDWORKS!<\/span><\/span><\/p>\n<p><strong>What is an enhancement request?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">An enhancement request (ER) is an opportunity for our SOLIDWORKS creatives that are on subscription services to submit their ideas, tips and suggestions to improve future versions of the SOLIDWORKS software. These requests are then voted on by the SOLIDWORKS community.<\/span><\/p>\n<p><strong>How does the voting process work?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">By voting for ERs that affect you, SOLIDWORKS gets a better understanding to identify what requests provide the most value to the most customers.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">\u201cThe ER data we collect is highly valued and the major driving force in deciding which enhancements we implement in each release of SOLIDWORKS.\u201d<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Bruce Holway, Product Definition Director, SOLIDWORKS R&amp;D<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is why it is important to vote for enhancement requests that affect you! Take a look at this video for more\u00a0<\/span><span style=\"font-weight: 400;\">Enhancement Insights<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<div style=\"width: 1140px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-37035-1\" width=\"1140\" height=\"641\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Bruce-Holway-Enhancement-Insights-2018.mp4?_=1\" \/><a href=\"https:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Bruce-Holway-Enhancement-Insights-2018.mp4\">https:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Bruce-Holway-Enhancement-Insights-2018.mp4<\/a><\/video><\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The top enhancements of every major version can be found in SOLIDWORKS\u2019 What\u2019s New documentation.\u00a0<\/span><a href=\"https:\/\/help.solidworks.com\/2018\/english\/WhatsNew\/c_top_enhancements.htm?id=df3ca1fc42dc4083b111a70836307f12#Pg0&amp;ProductType=&amp;ProductName=\"><span style=\"font-weight: 400;\">Here is the link for the Top Enhancements of 2018!<\/span><\/a><\/p>\n<p><strong>Let&#8217;s get started by accessing the Customer Portal<\/strong><\/p>\n<p><a href=\"https:\/\/customerportal.solidworks.com\/\"><span style=\"font-weight: 400;\">CLICK HERE<\/span><\/a>\u00a0<span style=\"font-weight: 400;\">to log into the Customer Portal.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-1.png\" alt=\"Enhancement-Requests-Blog-Image-1.png\" width=\"555\" height=\"430\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have yet to create a customer portal account, click\u00a0<\/span><strong>Create a SOLIDWORKS ID<\/strong><span style=\"font-weight: 400;\">. Reference our guide\u00a0<\/span><a href=\"https:\/\/www.alignex.com\/hubfs\/SOLIDWORKSCustomerPortalRemovingPadlocks.pdf?t=1517511518272\"><span style=\"font-weight: 400;\">Alignex&#8217; Guide to Removing Padlocks in the SOLIDWORKS Customer Portal<\/span><\/a>\u00a0<span style=\"font-weight: 400;\">for more information on this process.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Side Note &#8211; Reasons to create your very own SOLIDWORKS ID include:<\/span><\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">Easy access to downloads and updates<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">Access to your SRs (service requests), SPRs (bugs) and ERs<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">Access to My.SOLIDWORKS.com and much, much more!<br \/>\n<\/span><\/i><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-2.png\" alt=\"Enhancement-Requests-Blog-Image-2.png\" width=\"555\" height=\"375\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Once you have logged into the Customer portal, within the \u201cMy Support\u201d section, you will find\u00a0<\/span><strong>Enhancement\u00a0<\/strong><strong>Requests.\u00a0<\/strong><span style=\"font-weight: 400;\">S<\/span><span style=\"font-weight: 400;\">elect this.<\/span><\/p>\n<p><strong>Voting for an existing Enhancement Request:<\/strong><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-3.png\" alt=\"Enhancement-Requests-Blog-Image-3.png\" width=\"555\" height=\"267\" \/><\/strong><\/p>\n<p><strong>Step 1:<\/strong><span style=\"font-weight: 400;\">\u00a0Search for keywords of your suggestion to find similar requests. If a similar request has already been created, it is more beneficial to vote for it than to create a new request. The more votes one ER gets, the higher its priority for implementation in a future version of SOLIDWORKS. Click here for\u00a0<\/span><a href=\"https:\/\/www.solidworks.com\/sw\/support\/searchhelp.htm\"><span style=\"font-weight: 400;\">SOLIDWORKS\u2019 tips on searching the Knowledge Base<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong>Step 2:<\/strong><span style=\"font-weight: 400;\">\u00a0We have found that other users are looking for the same enhancement! Select the SPR number.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-4.png\" alt=\"Enhancement-Requests-Blog-Image-4.png\" width=\"555\" height=\"330\" \/><\/span><\/p>\n<p><strong>Step 3:<\/strong><span style=\"font-weight: 400;\">\u00a0Provide your SOLIDWORKS version using the\u00a0<\/span><strong>Product Version in Use\u00a0<\/strong>dropdown<span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong>Step 4:<\/strong><span style=\"font-weight: 400;\">\u00a0Briefly describe\u00a0<\/span><strong>Why do you need this functionality<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong>Step 5:<\/strong><span style=\"font-weight: 400;\">\u00a0If necessary, use the paperclip to attach a file supporting this request.<\/span><\/p>\n<p><strong>Step 6:\u00a0<\/strong><span style=\"font-weight: 400;\">Finally, click\u00a0<\/span><strong>Save Details and Vote for This Enhancement<\/strong><span style=\"font-weight: 400;\">. This enhancement has now been added to your \u201cMy ER\u2019s within the \u201cMy Support\u201d section of your Customer Portal.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-5.png\" alt=\"Enhancement-Requests-Blog-Image-5.png\" width=\"555\" height=\"128\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Congratulations! You have voted for an enhancement request! We\u2019re one step closer to having this functionality added to the next version of SOLIDWORKS!<\/span><\/p>\n<p><strong>Creating a new Enhancement Request:<\/strong><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-6.png\" alt=\"Enhancement-Requests-Blog-Image-6.png\" width=\"555\" height=\"235\" \/><\/strong><\/p>\n<p><strong>Step 1:\u00a0<\/strong><span style=\"font-weight: 400;\">After some thorough searching we have not found a similar request. Select\u00a0<\/span><strong>click here<\/strong><span style=\"font-weight: 400;\">\u00a0to create a new Enhancement Request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-7.png\" alt=\"Enhancement-Requests-Blog-Image-7.png\" width=\"555\" height=\"440\" \/><\/span><\/p>\n<p><strong>Step 2:\u00a0<\/strong><span style=\"font-weight: 400;\">Use the dropdown to select the\u00a0<\/span><strong>Area<\/strong><span style=\"font-weight: 400;\">\u00a0of SOLIDWORKS this would affect.<\/span><\/p>\n<p><strong>Step 3:\u00a0<\/strong><span style=\"font-weight: 400;\">Use the dropdown to select a\u00a0<\/span><strong>Subarea<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong>Step 4:\u00a0<\/strong><span style=\"font-weight: 400;\">For\u00a0<\/span><strong>Product Version in Use<\/strong><span style=\"font-weight: 400;\">, select the version of SOLIDWORKS you are working with.<\/span><\/p>\n<p><strong>Step 5:\u00a0<\/strong><span style=\"font-weight: 400;\">Enter a brief\u00a0<\/span><strong>Description<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong>Step 6:<\/strong><span style=\"font-weight: 400;\">\u00a0Click the paperclip to attach a supporting file to your request.<\/span><\/p>\n<p><strong>Step 7:<\/strong><span style=\"font-weight: 400;\">\u00a0Limit yourself to 2000 characters when explaining\u00a0<\/span><strong>Why do you need this functionality<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Review the note below for tips on how to phrase your request. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-8.png\" alt=\"Enhancement-Requests-Blog-Image-8.png\" width=\"555\" height=\"130\" \/><\/span><\/p>\n<p><strong>Step 8:\u00a0<\/strong><span style=\"font-weight: 400;\">Once finished, click\u00a0<\/span><strong>SUBMIT<\/strong><span style=\"font-weight: 400;\">. This request has now been added to \u201cMy ER\u2019s\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"Turn Your SOLIDWORKS Hack Into a Key Feature with Enhancement Requests\" src=\"https:\/\/www.alignex.com\/hubfs\/blog\/Enhancement-Requests-Blog-Image-9.png\" alt=\"Enhancement-Requests-Blog-Image-9.png\" width=\"555\" height=\"223\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Please note, ERs are NOT the proper format for submitting bugs in the software or looking for help on immediate issues. Check out our<\/span>\u00a0<a href=\"https:\/\/www.alignex.com\/hubfs\/pdfs\/SR-SPR-QA-102016.pdf\"><span style=\"font-weight: 400;\">FAQ on SRs and SPRs<\/span><\/a>\u00a0<span style=\"font-weight: 400;\">for more information. For immediate support, reach out to your Value Added Reseller (VAR) for SOLIDWORKS support.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">\u201cWe don\u2019t process the ERs with the same speed as product defect SRs (for bugs). This is because bugs can be fixed in the next service pack or even a hot fix if required while enhancements are implemented in the next release.\u00a0 Our Tech Support team works with the VARs to be sure all product defect SRs are reviewed within a day or two (or a few hours for critical issues). The ERs are processed by our Product Definition team typically within a few weeks.\u00a0 But they\u2019re always accounted for before we prioritize which enhancements are most important for the next release.\u201d<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Bruce Holway, Product Definition Director, SOLIDWORKS R&amp;D<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CONGRATULATIONS! You have successfully completed your enhancement request. Your next steps will be to tell all of your friends, enemies, and frenemies about this request and have them vote for it. Then go create another enhancement request!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you are dealing with such a complex and function rich software like SOLIDWORKS, it&#8217;s easy for a few hidden features to slip through the cracks. Although some of these offer only minor help to your day-to-day design work, some<\/p>\n... <a href=\"https:\/\/blogs.solidworks.com\/solidworksblog\/2018\/04\/turn-your-solidworks-hack-into-a-key-feature-with-enhancement-requests.html\">Continued<\/a>","protected":false},"author":371,"featured_media":37036,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3,14,58,18,71,16,138],"tags":[429,1180,2666],"class_list":["post-37035","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community","category-design","category-mysolidworks","category-solidworks","category-support","category-tips-tricks","category-usability","tag-enhancement-request","tag-solidworks-community","tag-tips-tricks"],"acf":[],"_links":{"self":[{"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/posts\/37035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/users\/371"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/comments?post=37035"}],"version-history":[{"count":0,"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/posts\/37035\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/media\/37036"}],"wp:attachment":[{"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/media?parent=37035"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/categories?post=37035"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.solidworks.com\/solidworksblog\/wp-json\/wp\/v2\/tags?post=37035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}