{"id":4051,"date":"2019-09-20T16:50:57","date_gmt":"2019-09-20T20:50:57","guid":{"rendered":"https:\/\/blogs.solidworks.com\/delmiaworks\/quality-audits-food-and-beverage-manufacturing\/"},"modified":"2019-09-20T16:50:57","modified_gmt":"2019-09-20T20:50:57","slug":"quality-audits-food-and-beverage-manufacturing","status":"publish","type":"post","link":"https:\/\/blogs.solidworks.com\/delmiaworks\/quality-audits-food-and-beverage-manufacturing\/","title":{"rendered":"Quality Audits Are The Future Of Food &#038; Beverage Manufacturing"},"content":{"rendered":"\n<p><strong>Bottom Line:<\/strong> Food &amp; beverage manufacturing&#8217;s future is being defined by the over 60 customer quality audit requests a typical manufacturer receives every year, combined with the need to excel at FDA audits and compliance to stay competitive. <\/p>\n\n\n\n<p><a href=\"https:\/\/www.iqms.com\/industry_solutions\/food-erp-software.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Food and beverage manufacturers (opens in a new tab)\">Food and beverage manufacturers<\/a> need to find new ways to scale auditing if they\u2019re going to keep growing and attracting new customers. Audits are one of the most powerful catalysts driving continuous improvement, contributing to greater customer satisfaction, and ultimately more revenue. Market leaders can take quick action on quality data gained from these audits and modify customer outcomes immediately.&nbsp;&nbsp; <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Excelling at audits is one of the most overlooked yet powerful ways to increase sales by correlating organization-wide quality initiatives to increase customer satisfaction across food and beverage manufacturing. <\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>ISO 9001 certification generates an\ninitial sales bump that can be turned into long-term sales acceleration if\ncombined with new products and programs. <\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Food and Beverage manufacturing quality initiatives have reached an inflection point where audits need to be automated to scale more efficiently, providing more valuable data than in the past. &nbsp; <\/li><\/ul>\n\n\n\n<p>These and many other fascinating insights are from the <a href=\"https:\/\/www.hbs.edu\/Pages\/default.aspx\">Harvard Business\nSchool<\/a> Working Paper, <a href=\"https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=1237730\">Quality\nManagement and Job Quality: How the ISO 9001 Standard for Quality Management\nSystems Affects Employees and Employers<\/a> by David I. Levine\nand Michael W. Toffel. As the first large-scale study to determine how employee\noutcomes such as employment, earnings, health, and safety change when employers\nadopt ISO 9001, the researchers underscored how periodic internal audits drive continual\nimprovement. The study focused on single-plant firms across an array of\nindustries with Dun &amp; Bradstreet finding nearly 1,000 companies in\nCalifornia meet the criteria of being a single plant firm. The study has direct\nimplications for the food and beverage industry as it reflects the need to\nscale customer and regulatory audits to retain existing customers and attract new\nones. <\/p>\n\n\n\n<p><strong>Quality Audits Need\nTo Become Routine For Food &amp; Beverage Manufacturers &nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p>Getting into a regular cadence of quality audits creates\nthe intelligence and urgency needed to keep improving every aspect of product quality. Presented below are five reasons\nwhy quality audits need to become routine in food &amp; beverage manufacturing:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>More\naccurately track major and minor non-conformances by a given food or beverage\nproduct, prioritizing them, and what action is needed to resolve each faster<\/strong>.\nProduct quality problems can turn into customer and public relations problems\nincredibly quick. Completing periodic internal audits to track major and minor non-conformances by product is essential for staying on top of any potential major product non-conformances.\nCapturing trending data based on noncompliance\/corrective\naction (NC\/CA), Corrective Action\/Preventative\nAction (CAPA) and customer requests, then scoring nonconformances using a\nquality management system can help in defining\nwhich quality issue gets addressed first. Having a fresh set of data on these\nareas every month to 60 days in invaluable in solving quality challenges on the\ncustomers\u2019 behalf.&nbsp; <\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Audits are indispensable in building a knowledge base capable of tracking and predicting quality performance.<\/strong> An MES designed to capture, aggregate, and provide predictive analytics is invaluable to any food &amp; beverage manufacturer today. The more detailed and robust the data captured in audits, the better. With reliable quality data, an <a rel=\"noreferrer noopener\" aria-label=\"MES (opens in a new tab)\" href=\"https:\/\/www.iqms.com\/manufacturing-software\/mes-software.html\" target=\"_blank\">MES<\/a> and <a href=\"https:\/\/www.iqms.com\/products\/quality\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Quality Management (opens in a new tab)\">Quality Management<\/a> system can provide insights into points of product and process weakness not visible before. Every new insight discovered adds to the knowledge base available for solving future quality challenges too.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Maintain\na high health and safety level plant-wide while keeping injuries down by using audits to\ntrack conditions and improve.<\/strong> A globally-known food products manufacturer uses audits every 60\ndays to evaluate the health and safety compliance of their lead production\nfacility in the Midwestern U.S.&nbsp; Using\nperiodic audits the quality management team found that work instructions often\nrequired workers to perform preventative maintenance on machines to keep\nproduction running including spraying WD-40 on presses if they appeared to lock\nup periodically. The audit found that preventative maintenance on machines\nneeded to be stepped up in addition to tool calibration. The overall quality\nand production yield rates improved based on the audit and a more systematic approach\nto preventative maintenance planning. &nbsp;<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Providing improvement recommendations based on recent audit\ndata to senior executive quality champions get results.<\/strong>&nbsp; Make the most of the\ntime communicating with senior executives and leadership by providing clear recommendations\nfor quality improvement based on actual data. By anchoring recommendations on\naudit data, the senior execs who are championing quality have what they need to\ntake action. The Harvard Business School study also found that by doing audits regularly,\nmanufacturers learn how to make cost reductions permanent at the process level.\n<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Keep\ncustomer-based metrics and Key Performance Indicators\n(KPIs) at the center of audits and track how operations plant-wide are\nperforming versus plan.<\/strong> Often the most valuable audits find\nwhere internal disconnects are causing customers\nlost time, orders, and the potential to generate more revenue on their own.\nAudits need to track and trend order entry accuracy, warehouse pick accuracy,\non-time delivery percentage, orders shipped without damage (% of orders shipped\ndamage-free) and percentage of orders invoiced correctly.&nbsp; These five factors define perfect order\nperformance. Excelling at perfect order performance is the first step to\ndriving up customer trust and the opportunity to sell to them again.&nbsp;&nbsp;&nbsp; <\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/info.iqms.com\/manufacturing-quality-roadmap\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/blog-assets.solidworks.com\/uploads\/sites\/17\/quality-roadmap-download-1.jpg\" alt=\"Learn how a manufacturing quality roadmap can lead to customer loyalty and greater profitability\" class=\"wp-image-2260\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Bottom Line: Food &amp; beverage manufacturing&#8217;s future is being defined by the over 60 customer quality audit requests a typical manufacturer receives every year, combined with the need to excel at FDA audits and compliance to stay competitive. Food and<\/p>\n... <a href=\"https:\/\/blogs.solidworks.com\/delmiaworks\/quality-audits-food-and-beverage-manufacturing\/\">Continued<\/a>","protected":false},"author":559,"featured_media":4052,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25,26,27,29],"tags":[40,124,128,155,157,158,231,279],"class_list":["post-4051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-posts","category-manufacturing-across-america","category-manufacturing-trends-and-news","category-erp-technology-and-automation","tag-audit","tag-food-beverage","tag-food-and-beverage-audit","tag-iso-14001","tag-iso-45001","tag-iso-9001","tag-quality-audits","tag-track-and-trace"],"acf":[],"_links":{"self":[{"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/posts\/4051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/users\/559"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/comments?post=4051"}],"version-history":[{"count":0,"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/posts\/4051\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/media\/4052"}],"wp:attachment":[{"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/media?parent=4051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/categories?post=4051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.solidworks.com\/delmiaworks\/wp-json\/wp\/v2\/tags?post=4051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}